All Systems Operational

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Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.

Aura Console (console.neo4j.io) ? Operational
AuraDB Enterprise (*.databases.neo4j.io) ? Operational
AuraDB Professional (*.databases.neo4j.io) ? Operational
AuraDB Free (*.databases.neo4j.io) ? Operational
AuraDS (*.databases.neo4j.io) ? Operational
AuraDS Enterprise (*.databases.neo4j.io) ? Operational
Aura API (api.neo4j.io) Operational
Neo4j User Tools Operational
Bloom (bloom.neo4j.io) ? Operational
Browser (browser.neo4j.io) ? Operational
Data Importer (data-importer.neo4j.io) ? Operational
AWS (Amazon Web Services) ? Operational
AWS ec2-ap-south-1 Operational
AWS eks-ap-south-1 Operational
AWS s3-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS eks-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS eks-eu-west-3 Operational
AWS s3-eu-west-3 Operational
AWS eks-us-east-1 Operational
AWS s3-us-east-1 Operational
AWS eks-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS s3-us-east-2 Operational
AWS s3-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Azure (Microsoft Cloud Computing Services) Operational
Azure AKS Operational
Azure Private Link Operational
Azure Cloud Services (Compute) Operational
Azure Storage Services Operational
GCP (Google Cloud Platform) Services ? Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Component 3rd Party Services Operational
User Authentication (Auth0) ? Operational
Customer Support Portal (support.neo4j.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
AuraDB instances on AWS affected by unavailability
Postmortem - Read details
Apr 30, 15:59 UTC
Resolved - This incident is now resolved
Apr 29, 12:33 UTC
Monitoring - Some AuraDB instances running on AWS have lost temporarily availability before recovering automatically.
Apr 29, 08:57 UTC
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
AuraDB Free tier: query performance degraded
Resolved - This issue has now been resolved and the performance is restored.
Apr 25, 13:05 UTC
Monitoring - A fix has been rolled out and we are monitoring the effects and validating this address the issues.
Apr 25, 12:35 UTC
Update - We are rolling out the fix and will continue to update you as things progress.
Apr 25, 09:54 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 25, 07:30 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 25, 04:30 UTC
Update - We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Apr 25, 01:47 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 24, 22:32 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 24, 16:04 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 24, 12:28 UTC
Update - We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Apr 24, 10:01 UTC
Update - We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Apr 24, 07:01 UTC
Update - We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Apr 24, 04:00 UTC
Update - We are continuing to work on getting a fix rolled out. We will continue to update you as things progress.
Apr 23, 23:25 UTC
Update - We are continuing to work on a fix for this issue.
Apr 23, 21:20 UTC
Update - We are continuing to get a fix rolled out. We do not currently have an ETA but we will continue to update you on a regular cadence.
Apr 23, 18:16 UTC
Update - We are preparing and fix and will roll this out at our next opportunity.
Apr 23, 16:31 UTC
Update - We have identified the root cause and are working on rolling out a fix.
Apr 23, 14:26 UTC
Identified - We have identified the issue more precisely and continue to work on a fix.
Apr 23, 12:27 UTC
Investigating - We are currently investigating an issue where some queries are not performing well.
Apr 23, 10:33 UTC
Apr 24, 2024
Apr 23, 2024
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

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