The fix has been fully deployed to all impacted instances. This incident is now resolved.
Posted Jan 27, 2026 - 15:58 UTC
Update
We are continuing to monitor the situation at this time.
Posted Jan 27, 2026 - 14:51 UTC
Monitoring
The fix has rolled out to the affected components, we are now monitoring the situation at this time.
Posted Jan 27, 2026 - 11:10 UTC
Update
We are rolling out the fix and will update you when this is completed.
Posted Jan 27, 2026 - 09:50 UTC
Update
We have identified a solution for this issue and will be rolling out in Aura. Once the update has been deployed we will update this tatus page.
Posted Jan 27, 2026 - 01:37 UTC
Identified
We have identified an issue that may affect a limited set of Cypher 25 queries for AuraDB Free, Professional and AuraDS.
This may affect: - Queries using the conditional query WHEN in combination with a non-grouping aggregation over null values result in an incorrect number of rows returned. - Queries using NEXT can produce an unexpected variable not defined error in some instances.
We are actively working on a fix and will update this page as more information becomes available.
Posted Jan 26, 2026 - 19:26 UTC
This incident affected: AuraDB Professional (*.databases.neo4j.io) (AuraDB Professional on AWS (*.databases.neo4j.io), AuraDB Professional on Azure (*.databases.neo4j.io), AuraDB Professional on GCP (*.databases.neo4j.io)), AuraDS (*.databases.neo4j.io) (AuraDS on AWS (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDS on GCP (*.databases.neo4j.io)), and AuraDB Free (*.databases.neo4j.io).