AuraDB Free tier: query performance degraded
Incident Report for Neo4j Aura
Resolved
This issue has now been resolved and the performance is restored.
Posted Apr 25, 2024 - 13:05 UTC
Monitoring
A fix has been rolled out and we are monitoring the effects and validating this address the issues.
Posted Apr 25, 2024 - 12:35 UTC
Update
We are rolling out the fix and will continue to update you as things progress.
Posted Apr 25, 2024 - 09:54 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 25, 2024 - 07:30 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 25, 2024 - 04:30 UTC
Update
We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Posted Apr 25, 2024 - 01:47 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 24, 2024 - 22:32 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 24, 2024 - 16:04 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 24, 2024 - 12:28 UTC
Update
We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Posted Apr 24, 2024 - 10:01 UTC
Update
We are continuing to work on getting a fix rolled out.
We will continue to update you as things progress.
Posted Apr 24, 2024 - 07:01 UTC
Update
We are continuing to get a fix rolled out.
We do not currently have an ETA, but we will continue to update you on a regular basis.
Posted Apr 24, 2024 - 04:00 UTC
Update
We are continuing to work on getting a fix rolled out. We will continue to update you as things progress.
Posted Apr 23, 2024 - 23:25 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2024 - 21:20 UTC
Update
We are continuing to get a fix rolled out. We do not currently have an ETA but we will continue to update you on a regular cadence.
Posted Apr 23, 2024 - 18:16 UTC
Update
We are preparing and fix and will roll this out at our next opportunity.
Posted Apr 23, 2024 - 16:31 UTC
Update
We have identified the root cause and are working on rolling out a fix.
Posted Apr 23, 2024 - 14:26 UTC
Identified
We have identified the issue more precisely and continue to work on a fix.
Posted Apr 23, 2024 - 12:27 UTC
Investigating
We are currently investigating an issue where some queries are not performing well.
Posted Apr 23, 2024 - 10:33 UTC
This incident affected: AuraDB Free (*.databases.neo4j.io).
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