Middle East Availability - AWS

Incident Report for Neo4j Aura

Update

We continue to monitor the situation in the affected AWS Middle East regions.

The latest information from AWS is available at: https://health.aws.amazon.com/health/status

We will provide additional updates as more information becomes available. Please review the AWS recommendation on the website above.

Posted Mar 05, 2026 - 02:42 UTC

Update

Posted Mar 04, 2026 - 10:10 UTC

Update

Posted Mar 03, 2026 - 22:43 UTC

Update

We continue to monitor the situation in the affected AWS Middle East regions.

The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status

We will provide additional updates as soon as more information becomes available.

Posted Mar 03, 2026 - 15:26 UTC

Update

Posted Mar 03, 2026 - 06:19 UTC

Identified

We are aware of issues in the Middle East regions via our cloud partner AWS, affecting AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain).

The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status

We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.

Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.

Posted Mar 02, 2026 - 19:55 UTC

This incident affects: AWS (Amazon Web Services) (AWS s3-me-central-1, AWS ec2-me-central-1, AWS eks-me-central-1, AWS eks-me-south-1, AWS s3-me-south-1, AWS ec2-me-south-1).