We can confirm that the change has resolved the issue and that Aura Console is fully operational at this time.
Posted Mar 28, 2025 - 18:20 UTC
Monitoring
We reverted a change that was rolled out earlier today and we can confirm this has addressed the issue but will keep on monitoring for some time.
Posted Mar 28, 2025 - 17:58 UTC
Identified
We have identified the issue being related to web browser cached files. Clearing all files linked to the domain neo4j.io in your browser should allow you to login. Alternatively please use https://console.neo4j.io We continue to investigate a way to fix and will update shortly.
Posted Mar 28, 2025 - 17:42 UTC
Update
As we are continuing to investigate and remediate this issue with Aura Console, please use https://console.neo4j.io, which is still working normally.
Posted Mar 28, 2025 - 16:57 UTC
Investigating
We are currently investigating unavailability of the Aura Console. If you are logged into the Classic view, you are likely unaffected.
Posted Mar 28, 2025 - 16:39 UTC
This incident affected: Aura Console (console.neo4j.io).